Report: Frontline & Nonclinical Jobs Rising in Number, Complexity

Six Fast-Growing Nonclinical Healthcare Jobs — and 55 Reasons They Are Getting Harder to Fill

Frontline and nonclinical health care jobs are growing dramatically in number, but what is often overlooked is how they are growing in complexity. Communications and information technology skills are increasing in importance, according to “Rise of the Medical Assistant,” a new workforce strategy report released today by College for America, a national leader in competency-based higher education.

The researchers examined surging positions – including Medical Assistant and Patient Navigator – and broke their work 250 Detailed Work Activities (DWAs). By identifying the 55 WTAs that are common to the fastest growing positions, the analysis uncovers a shift toward a more versatile set of skills than were required for these types of positions in the past, specifically those in technical communication and information technology fluency. 

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Julian L. Alssid | LinkedIn

Julian L. Alssid, Chief Workforce Strategist, is a nationally recognized expert in workforce development innovation and policy. He has over 20 years of experience working with decision makers who seek to grow the economy and create a pipeline of skilled talent. Prior to joining College for America, Julian founded the Workforce Strategy Center, where he advised over 20 states on workforce policy and established himself as a leader in promoting effective, practical solutions for implementing career pathways initiatives. Julian has also held senior positions in education and workforce development at the New York City Partnership and Chamber of Commerce (now the Partnership for New York City), LaGuardia Community College, and the Office of the Mayor of New York City.

Melissa Goldberg | LinkedIn

Melissa Goldberg, Senior Workforce Strategist, has over 20 years of experience advising executives, and researching, documenting, and disseminating promising practices in the field of workforce development. For the past decade Melissa served as Senior Associate at Workforce Strategy Center. In that role she has facilitated state and regional strategic planning, provided technical assistance to foundations, federal agencies, businesses, workforce boards, and community colleges throughout the country. Her earlier work included leading community college business outreach and continuing education operations focused on establishing educational solutions to advance career prospects for unemployed and underemployed individuals. Melissa earned her M.P.A. at New York University’s Wagner School for Public Service.