Healthcare Webinar: Rise Of The Medical Assistant

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Frontline and nonclinical healthcare jobs like medical assistant, medical records technician, and patient navigator are growing dramatically in both number and complexity in the wake of the baby boom retirement, Affordable Care Act, and information technology advances, according to a new research report by the Workforce Strategies team at College for America.

Register below to view a webinar on this topic including a 30 minute presentation and 30 minutes of Q&A with healthcare HR leaders, hosted by Julian L. Alssid and Melissa Goldberg from College for America’s workforce strategies team and MJ Ryan, Workforce Development Director for Partners HealthCare, a not-for-profit integrated health system including community and specialty hospitals, academic medical centers, a managed care organization, a physician network, community health centers, home care and other related services.
Topics to include:

  • Which specific competencies are emerging as most critical in employees across six high-growth frontline and nonclinical positions?
  • How can employers screen for these key competencies in their hiring practices?
  • How are large healthcare employers preparing their current workforce for this shift?


If you simply wish to view the webinar slides, register below to access them in PDF format.

To read more about this subject, download our recent report “Rise of the Medical Assistant - and five other frontline and nonclinical healthcare jobs that are growing in number, complexity, and importance”.

Rise of the Medical Assistant Webinar - College for America

Register below to access the webinar online

Julian L. Alssid | LinkedIn

Julian L. Alssid, Chief Workforce Strategist, is a nationally recognized expert in workforce development innovation and policy. He has over 20 years of experience working with decision makers who seek to grow the economy and create a pipeline of skilled talent. Prior to joining College for America, Julian founded the Workforce Strategy Center, where he advised over 20 states on workforce policy and established himself as a leader in promoting effective, practical solutions for implementing career pathways initiatives. Julian has also held senior positions in education and workforce development at the New York City Partnership and Chamber of Commerce (now the Partnership for New York City), LaGuardia Community College, and the Office of the Mayor of New York City.

Melissa Goldberg | LinkedIn

Melissa Goldberg, Senior Workforce Strategist, has over 20 years of experience advising executives, and researching, documenting, and disseminating promising practices in the field of workforce development. For the past decade Melissa served as Senior Associate at Workforce Strategy Center. In that role she has facilitated state and regional strategic planning, provided technical assistance to foundations, federal agencies, businesses, workforce boards, and community colleges throughout the country. Her earlier work included leading community college business outreach and continuing education operations focused on establishing educational solutions to advance career prospects for unemployed and underemployed individuals. Melissa earned her M.P.A. at New York University’s Wagner School for Public Service.

MJ Ryan | LinkedIn

MJ Ryan is the Workforce Development Director for Partners HealthCare, a position that was created 7 years ago to coordinate, leverage, and pursue growth opportunities for workforce development initiatives across the Partners HealthCare system. Partners HealthCare is a not-for-profit, integrated healthcare system in Boston, Massachusetts.  Founded by Brigham and Women’s Hospital and Massachusetts General Hospital – two of the nation’s leading academic medical centers – Partners HealthCare includes community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health related services. Partners is the largest private employer in Massachusetts, with approximately 60,000 employees.  MJ provides technical assistance to hospital-based workforce initiatives and creates and supports collaborations with key partners including community colleges and community-based organizations involved in skill development and job readiness training.. MJ has worked in healthcare for over 30 years in various clinical, teaching, and management positions.  MJ’s experience has included direct patient care, clinical department management, and program development and implementation. MJ holds a BS degree in Education from University of Maine at Orono, a certificate in Nuclear Medicine Technology from Rhode Island Hospital, and a Master’s degree in Health Care Administration from Cambridge College.