College for America Blog

Student Spotlight: University Hospital’s Carol Pauley


Posted In: Students

Jan • 9 • 2018


Through University Hospital’s unique partnership with Southern New Hampshire University, Carol Pauley is pursuing her Bachelor of Arts in Healthcare Management in the College for America program.


“Earning my degree is important to me because it has taken me 20 years to finally decide to pursue it,” said Carol Pauley, a Radiology supervisor for University Hospitals in Ohio. “I received my Associate degree in 1994 and decided that it was time in 2014 to begin working on my Bachelor’s. I want to accomplish this degree to prove to myself that I can do it and feel good about myself that I accomplished it.”

As a Radiology supervisor, Carol manages the Diagnostic Radiology and Mammography departments, overseeing the day-to-day operations of the department, setting staff schedules, handling payroll, and providing direct care to patients. Carol is also on a regulatory committee to ensure that the hospital and Radiology staff adhere to the rules and regulations of the Ohio Department of Health and The Joint Commission.

In October 2016, Carol enrolled in the Bachelor of Arts in Healthcare Management with a concentration in Global Perspectives through College for America at Southern New Hampshire University (SNHU). The College for America programs are a set of competency-based degrees specifically built to be flexible, affordable, and applicable for working adults. University Hospitals partners with SNHU to offer these programs to their employees.

By working on relevant, real-world projects, students in College for America programs are able to apply what they’re learning in their degrees directly to their everyday work. In the College for America model, students complete projects which count towards a goal, the equivalent of a traditional college course.

“One of my projects was dealing with the regulatory bodies in healthcare. This goal taught me about these governing bodies and how they impact the day to day operations at a hospital,” she said.

Carol also explained that her project work helped her gain a deeper understanding of various terms and abbreviations in the healthcare industry. “I really enjoyed this goal and it has been very helpful in my job. Also, creating PowerPoints and tables for my projects have been helpful in my job today,” she stated. “The PowerPoints were a challenge in the beginning but now they are my favorite projects. I have learned through this that extra research that you have to complete before a project starts ensures that the project is completed in the most professional manner that it can be.”

SNHU is committed to student success, which means that while students are enrolled in their College for America program, they have access to a variety of support resources, including a dedicated advisor and an online community of other working adult learners.

Carol has further benefitted from the support of her family and employer, University Hospitals. “My husband supports me the most. He gives me quiet time to complete projects and pushes me when I don’t feel like working on school work. He is my biggest advocate to complete this degree,” she said. “[University Hospitals] is 100% supportive of me and my schooling. [My manager] will listen to me when I want to talk about a project and will support me in any way possible to achieve this degree.”


The College for America programs are offered exclusively to employees of Southern New Hampshire University’s partners. Ready to earn your degree? Find your employer to get started today: