Degree Overview

Regardless of what industry or role a worker is in, an associate degree in general studies will help develop personal, foundational, and business skills by strengthening critical thinking, problem solving, communication skills, and more.

Our Associate Degree in General Studies with a concentration in Transforming the Customer Experience was designed using insights from workforce and industry leaders about what skills today’s frontline workers must possess. The project-focused degree will help working adults develop an array of skills including those required to effectively connect with customers. 

Affordable, Accessible, Applicable

  • Focused on developing foundational, interpersonal, and business skills
  • Based on labor market needs and input from employers and subject matter experts
  • Eligible for federal financial aid and financing
  • Earned by mastering competencies through projects, not credit hours and grade points
  • Designed specifically to work for working adults by offering extensive flexibility and support

Thrive In A Variety of Positions, Including

  • Customer service representative
  • Client relations associate
  • Sales associate
  • Patient care coordinator
  • Member services specialist
  • Bank representative
  • Technical support representative

Develop Skills, Including

  • Teamwork and collaboration
  • Problem solving and critical thinking
  • Communication and active listening
  • Understanding popular psychology
  • Writing effective business communications
  • Customer service essentials
  • Using math to develop a budget and make decisions.

Online Projects

Students work toward a degree by mastering competencies and completing interesting online projects at their own pace.

See Sample Project