Author Archive: Scott Smith

The Evolving Role of Continuing Education Credits in the Workplace

Posted In: Academics

Continuing education credits have long kept knowledge workers abreast on new technology and trends. But external pressures are causing the industry to shift.

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Case Study: Creating a Healthcare Certificate with Partners

Posted In: Case Studies

Posted In: Workforce Insight

Turnover rates for frontline healthcare positions are high. Training new employees is expensive.

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A New Degree Focused on Customer Service

Posted In: Academics

Posted In: CFA News

Why Transforming the Customer Experience?
89% of companies plan to compete on the basis of customer service, but how are you preparing your customer-facing employees to do that?
SNHU Workforce Partner…

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The “Good Jobs” Strategy: Developing Employees & Strengthening Your Bottom Line

Posted In: Workforce Insight

Posted In: Workforce Research

Research suggests that better savings can result from investing more in entry-level employees rather than cutting costs.

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